Your Virtual Medical PA/Secretary –

Supporting doctors and health professionals

    • Would you benefit from a flexible, affordable and bespoke administration service?
    • Do you want to keep your office overheads down, and save time and money on recruitment costs?
    • Do you want a professional, reliable service that can give you more time to focus on patients and clients?

Innervation offers professional and customised secretarial support for medical practices, private consultants and other healthcare businesses. We work remotely in partnership with you to provide tailored support, as and when you need it.

We take pride in delivering a professional and flexible service. By outsourcing your administrative tasks and letting us find efficient ways to manage your admin, you can focus more on looking after your patients and clients.

Innervation is highly experienced in undertaking PA and secretarial roles for medical practices and healthcare professionals, and we can assure you of a first-class service with maximum confidentiality at all times.

Why not contact us today to see how we can help you to grow your business by managing your administrative tasks on your behalf. Let us handle your day-to-day duties, and free up your time to focus on what you do best.

How Innervation can help you


We provide a full medical secretarial/PA service on a temporary or regular basis, depending on your needs. This includes, but is not limited to:

  • Medical transcription
  • Clinic referrals and correspondence
  • Diary management
  • Database management
  • Client liaison
  • Quality management
  • Booking appointments
  • HR support
  • Holiday cover

Contact us now to find out more about how we can assist you:

Call 07930 366064 or email

Innervation – stimulating growth with a value-adding solution

The smarter way to grow your business

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Testimonials (hover to pause)

“Marion took over the sole receptionist/PA role for my clinic for nearly a year. She was efficient and quick to uptake the tone and professional handling that I had searched for for some time and it took her very little time to get up to speed with all clinic procedures. Marion took all the major operational and system changes I was implementing in her stride; I genuinely haven’t worried about anything with this side of the business since she took it over. My business has grown significantly since Marion began working with me and I would recommend Innervation to anyone looking for VA services.”
Alex Mulhall
The David Mulhall Centre, London
“I recently engaged Marion to provide me with telephone cover for a number of clients on short notice. She efficiently set up complex systems, was patient and cheerful when technology attempted to challenge us and went above and beyond my expectations with regards to presenting the right image of both my own company and those of my clients. I would not hesitate to work with her again in the future, nor to recommend her to others.”
Rosie Brent
VA and Business Consultant at
“Whether as our PA or Office Manager, Marion provided a high quality, reliable and efficient service. She had a sound appreciation of our company ethos and a fundamental understanding of the special need for discretion and confidentiality when dealing with patients. Marion was instrumental in the implementation and maintenance of our quality management system, enabling the clinic to achieve very high standards of patient care which improved year on year. More recently, through her own company Innervation, Marion provided us with a flexible remote solution while we were short staffed, allowing us to keep our business running seamlessly.”
Nathalie Forman
Director CRM CARE London
“Working together with Marion was always a seamless experience. She transcribed my letters efficiently, to a very high standard, and on time. She was calm but hard working and always eager to solve problems and help. The support I received from Marion was exceptional and I would highly recommend her!”
Efstathios Theodorou
Medical Director at CARE Fertility London
“I have recently started working with Marion to sort out my diary system and to help me get more organised as I’m very busy running my own business. I love looking after people’s feet but do not like all the admin that goes with running your own business. I met Marion at a networking group and she has set up a calendar system for me which has helped me to be more efficient and organised. I love working with her as she is so calm, organised, efficient, warm and friendly and seems to know exactly what I need. I would highly recommend her and now use her services on a regular basis.”
Sue Davies
Director at Feet First
Are you planning to grow your business but you don’t have the time to focus on your marketing because of all the admin that needs to be done? …
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How we can help
We’re passionate about supporting people in growing their businesses, with a convenient and flexible solution. If you want to find out how we can help your business, please send us a message! …